If you need to claim UIF benefits for unemployment, maternity, illness or adoption, the uFiling portal is the easiest way to manage everything online. Once you sign in, you can submit your claim, upload documents, update your banking details, and track your payments — all without going to a Labour Centre.
Many South Africans search for uif login, ufiling login or www.ufiling.co.za login when they want to check how far their claim is. This guide shows you exactly how to log in, what to do if you get stuck, and how to check your status once you are inside your account.
Read our full UIF Status Check Online Guide for a step-by-step breakdown of every status message.
What is uFiling?
uFiling is the official online system from the Department of Employment and Labour. It lets workers and employers manage UIF services on the internet. You do not need to stand in long queues at a Labour Centre. You can do most things from your computer or cellphone.
With uFiling you can:
- Register for a UIF account
- Log in safely with your South African ID number
- Submit claims for unemployment, maternity, illness, adoption and dependent benefits
- Upload supporting documents
- Check your UIF claim status
- Track your payment progress
- View your contribution history
- Update your banking details
- See how many UIF credits you have left
If you only want to track your claim after signing in, see our UIF Status Check Online Guide.
How to Log In to uFiling
Follow these steps to access your uFiling account:
- Go to the official uFiling website.
- Click the Login button.
- Type in your South African ID number or username.
- Type in your password.
- Complete any security check if the system asks for it.
- Click Login again.
Once you are logged in, you will see your dashboard. From there you can check your claims, payments and personal details. If you have trouble signing in, keep reading below for solutions.
How to Check Your UIF Status After Logging In
After you log into uFiling, checking your claim status is simple. Here is what to do:
- Open your uFiling dashboard.
- Click on Benefit Payments.
- Choose View My Claims.
- Select the claim you want to check.
- Read the latest status and payment information.
Your account may show one of these statuses:
| Status | What It Means |
|---|---|
| Application Received | Your claim has been submitted and is in the system. |
| Pending Adjudication | Your claim is waiting to be reviewed. |
| Sent to Assessor | An assessor is now looking at your claim. |
| Completed by Assessor | The assessor has finished their review. |
| Payment Processing | Your payment is being prepared. |
| Payment Processed | The money has been sent to your bank account. |
| Payment Reversed | The payment was sent back. You may need to update your banking details. |
| Payment Blocked | There is a problem with your banking details or verification. |
| Finalised | Your claim is complete. No more payments will be made. |
Each status means something different. Our UIF Status Check Online Guide explains every status in detail and tells you what to do next.
Forgot Your Password?
Forgetting your password is one of the most common login problems. If you cannot remember your password, do not worry. You can reset it easily.
How to Reset Your uFiling Password
- Go to the uFiling login page.
- Click Forgot Password.
- Enter your registered details.
- Follow the steps to verify it is really you.
- Create a new strong password.
After you reset your password, log in again with your new password. You can then continue managing your UIF claim. If your claim is already approved but you have not received payment yet, read our UIF Payment Status Guide.
Forgot Your Username?
Some users forget the username they chose when they registered. If this happens to you, use the account recovery option on the login page. Enter your personal details and the system will help you find your username.
If you still cannot get into your account, you may need to contact the Department of Employment and Labour for help.
OTP Not Received
Sometimes uFiling sends you a One-Time PIN (OTP) to keep your account safe. This is a good thing, but it can be frustrating if the OTP does not arrive on your cellphone.
What to Do If Your OTP Does Not Come
- Wait a few minutes. Network delays happen.
- Make sure your cellphone has signal.
- Check that the cellphone number on your uFiling profile is still the one you use.
- Click to request a new OTP.
- Make sure your contact details are correct in your profile.
If the OTP still does not come after trying these steps, your contact information may need updating. You might need to visit a Labour Centre or call the Department to update your cellphone number.
Account Locked
If you enter the wrong password too many times, uFiling will lock your account for a short time. This is to protect your personal information.
How to Unlock Your Account
- Wait a while before you try again.
- Reset your password if you are not sure what it is.
- If the problem continues, contact the Department of Employment and Labour.
Once you get back into your account, you can check your:
- UIF claim status
- Payment history
- Contribution history
- Available credits
- Banking information
Common Login Problems
Many people have login issues for simple reasons. Here are the most common causes:
Wrong Password
Double-check that Caps Lock is off and you are typing your password correctly.
Forgotten Username
Use the account recovery option or try logging in with your ID number instead.
Expired Password
Some systems make you change your password after a while. Try resetting it.
Browser Cache Issues
Clear your browser cache or try a different browser like Chrome or Firefox.
Slow Internet
A weak connection can stop the login page from loading properly. Check your data or Wi-Fi.
Wrong ID Number
Make sure you enter your 13-digit South African ID number correctly.
System Maintenance
uFiling sometimes goes offline for updates. Try again later if the site is under maintenance.
Verification Problems
If your account needs extra verification, make sure your profile details are up to date.
Trying a different web browser or clearing your cache often fixes the problem quickly.
Can I Use My Phone to Log In?
Yes. The uFiling website works on most smartphones and tablets. You do not need a computer to manage your UIF claim.
After logging in on your phone, you can:
- Check your UIF status
- View your payments
- Upload documents
- Track your claim progress
- Update your banking details
If you only want to check your status without logging in, you can also use USSD. Dial *134*843# from any cellphone and follow the menu. Read our UIF USSD Guide for more details.
Is uFiling Safe?
Yes, uFiling is safe as long as you use the official website. It is run by the Department of Employment and Labour, so your information is protected by government security standards.
To keep your account safe:
- Never share your password with anyone.
- Do not save your password on public computers.
- Always log out when you finish.
- Use a strong password with letters, numbers and symbols.
- Keep your cellphone number and email address up to date.
What Can You Do After Logging In?
Most people log into uFiling because they want to do one of these things:
Upload Documents
Submit forms, medical certificates and other required paperwork.
Update Banking Details
Change your bank account so your payments go to the right place.